Terms of Service
These terms say Halera is a wellness tracker, not a medical device, and that its estimates are approximations you should check. You own everything you log and can export or delete it at any time. One optional subscription lifts the photo-estimate cap. Kentucky law governs the agreement.
These Terms of Service ("Terms") are an agreement between you and Lee Crowe Software Solutions LLC ("Halera", "we", "us") governing your use of the Halera mobile app and website (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
What do these terms actually say?
In plain English, and without replacing anything below: Halera is a wellness tracker, not a medical device, and nothing in it is medical advice. Its estimates are approximations you are expected to check and correct.
You keep ownership of everything you log, and you can export it as a spreadsheet or delete your account and its data from inside the app at any time. Halera keeps ownership of the app itself.
One optional subscription lifts the monthly cap on AI photo estimates. It renews until cancelled, and cancellation happens through whichever app store billed you. Kentucky law governs the agreement.
The numbered sections below are the actual terms and are what govern if the summary above and the wording below ever disagree.
1. Is Halera medical advice?
Halera is a personal wellness-tracking tool for general informational purposes only. It is not a medical device, and it does not provide medical advice, diagnosis, or treatment. Estimates, trends, and any information shown are not a substitute for professional medical judgment. Always seek the advice of a qualified healthcare provider with any questions about a medical condition, and never disregard or delay seeking such advice because of something in the Service. If you think you may have a medical emergency, call your doctor or emergency services immediately.
2. How accurate are Halera's estimates?
Nutrition and exercise estimates are generated from public data and AI models and are approximate. They may be inaccurate or incomplete. You are responsible for reviewing and adjusting any estimate before relying on it.
3. Who can open an account?
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) to use the Service. You are responsible for your account credentials and for all activity under your account. Provide accurate information and keep it up to date.
4. What counts as acceptable use?
- Don't use the Service unlawfully or to harm others.
- Don't attempt to disrupt, reverse engineer, or gain unauthorized access to the Service or its systems.
- Don't misuse the AI or lookup features (for example, automated abuse or excessive requests).
5. Who owns what you log?
The data you log is yours. You grant us the limited rights needed to store, process, and display it to you in order to operate the Service (including sending estimate requests to our providers as described in the Privacy Policy). You can export or delete your data at any time.
6. Who owns Halera itself?
The Service, including its software, design, and the "Halera" name and branding, is owned by us and protected by law. These Terms do not grant you any right to our trademarks or branding.
7. Which third-party services does Halera rely on?
The Service relies on third-party providers, including Google Firebase, Microsoft Azure and the U.S. Department of Agriculture's FoodData Central database. Their services are governed by their own terms, which are linked above and are not ours to vary. Subscriptions are billed and cancelled by the app store you bought through — Apple or Google Play — and their refund policies apply rather than any policy of ours.
8. What is Halera not promising?
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or accurate.
9. What is Halera liable for?
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HALERA AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICE. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE FEES YOU PAID TO HALERA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THIS LIMITATION DOES NOT APPLY TO LIABILITY ARISING FROM OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR PERSONAL INJURY.
10. How can the agreement end?
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Service.
11. How will these terms change?
We may update these Terms. We will reflect any changes by updating the "Last updated" date. For material changes, we will also notify you in-app or by email before the change takes effect. Continued use after changes means you accept them.
12. Which law applies, and how do you get in touch?
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service shall be brought exclusively in the state or federal courts located in Kentucky, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. Questions? Email support@gethalera.com.
13. What parental controls apply?
Pursuant to federal law, we hereby notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors.