Halera

Privacy Policy

Last updated: August 21, 2026

This Privacy Policy explains how Halera ("Halera", "we", "us"), operated by Lee Crowe Software Solutions LLC, collects, uses, stores, and protects your information when you use the Halera mobile app and this website (together, the "Service"). Halera is a personal wellness-tracking tool. It is not a medical device and does not provide medical advice.

Contents
1. Information we collect · 2. How we use it · 3. AI & food-database processing · 4. Who we share it with · 5. Storage & security · 6. Retention & deletion · 7. Your rights · 8. Children · 9. Changes · 10. Contact

1. Information we collect

Account information

When you create an account we collect your email address and a securely hashed password (handled by our authentication provider — we never see your plaintext password).

Health & wellness data you enter

Halera stores only what you choose to log, which may include: food and drink entries (calories, protein, carbohydrates, sodium, fluids), hydration, intermittent-fasting windows, body weight, blood-pressure readings, mood, symptoms, bowel-movement logs, and profile details you provide (such as height, age, sex, activity level, and personal goals).

Automatically collected

We do not use third-party advertising or analytics SDKs in the app. Our hosting providers may process limited technical information (such as IP address and request metadata) as needed to operate and secure the Service.

2. How we use your information

We do not sell your personal or health information, and we do not use it for advertising.

3. AI & food-database processing

When you ask Halera to estimate nutrition or calories, the text you enter (for example, "grande latte" or "30 minute walk") is sent to our server, which queries the U.S. Department of Agriculture (USDA) FoodData Central database and/or Microsoft Azure OpenAI Service to generate an estimate. These lookups are used only to return your estimate. We do not send your identity, email, or your broader health log to these lookups beyond the specific text needed for the estimate.

4. Who we share it with (sub-processors)

We share information only with vendors that help us run the Service, under their respective terms:

We may also disclose information if required by law, or to protect the rights, safety, and security of our users and the Service.

5. Storage & security

Your health log is stored in our Microsoft Azure environment, currently in the United States. Data is transmitted over encrypted connections (HTTPS/TLS) and access to your data requires a verified sign-in to your account. While no system is perfectly secure, we take reasonable measures to protect your information.

6. Retention & deletion

We keep your data while your account is active. You can delete your account and all associated data at any time from within the app (Profile → "Delete account & all data"). You can also export your log as a spreadsheet at any time.

7. Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. Halera is built so you can do these yourself in-app; for anything else, contact us and we will help. This may include rights under laws governing consumer health data, such as the FTC Health Breach Notification Rule, the Washington My Health My Data Act, and the California Confidentiality of Medical Information Act, as applicable.

8. Children

Halera is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, notifying you in-app.

10. Contact

Questions about privacy? Email privacy@gethalera.com. Governing law: the Commonwealth of Kentucky.